Returns
If it is not right, we reprint.
Custom packaging is non-returnable — but every order ships behind our reprint guarantee. A single defective carton triggers a free reprint of the entire run.
How it works
Three steps. No paperwork.
Email us
Email hello@customboxarena.com within 30 days of delivery.
We confirm
A real specialist reviews photos and confirms the defect within 24 hours.
Reprint at our cost
New run scheduled at the same priority — no deductibles, no exclusions.