Shipping & returns
Ship in 10–15 days. Reprint if it is not right.
Production turnaround averages 10–15 business days. We ship FedEx Ground in the US and DHL Express internationally. If a single carton fails our QC, we reprint at our cost.
What to expect
Four answers to the most common questions.
Lead time
10–15 business days for most products. Rigid setup boxes: 18–22 days.
Shipping
FedEx Ground in the US, DHL Express internationally. Tracking number emailed at dispatch.
Reprint guarantee
A single failing carton triggers a free reprint of the entire run. No deductible, no exclusions.
Returns
Custom packaging is non-returnable, but we make defects right via reprint or refund.